Follow-Up

Follow up IS KEY to helping people choose to get started on their health journey. It is not uncommon for folks to not be ready after the first conversation. As a health coach, our role is to awaken others to their potential and to move them forward at their pace when they are ready. The first 2-3 times you do a follow-up call, you will do them with your support team so they can transfer the skills to you.
Follow-up after the initial Health assessment
Print this follow questions document to use as a reference on your follow-up calls: Click Here to Print
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Before the initial call ends, set a follow-up call for 24 – 48 hours
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Initial follow-up is always done on call/zoom
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Place them in the “follow-up” section of your binder
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Immediately following the call send a text or message. Here is an example follow-up message to send:
I really enjoyed our conversation today & learning what you want to create with your health! Thank you for being so vulnerable and trusting me with your health goals. It is going to be so exciting to create this together! Here is a short video to watch that reviews everything we talked about- https://players.brightcove.net/1018484324001/XeY8Y1ZUy_default/index.html?videoId=6367254171112 Also, I’ll be sending you some pictures of a few clients who used my program to transform their health! I can’t wait to see YOUR transformation picture!
Here are a few resources that you can choose from to send:
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This is a great, 7 minute video with an overview of the 5 & 1 plan (JC Doornick): https://vimeo.com/234613822/61e77ac2d9
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Here is a great, 7 minute video about the program: https://vimeo.com/234613822/61e77ac2d
- This is a great, 9 minute video for medical providers: https://vimeo.com/876541888/7b1ca26d8f
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Habits of Health website: https://www.habitsofhealth.com/
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Link to download 1st two elements of the lifebook: https://bit.ly/TS-LifebookDownload
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A story that matches their health goals (video or B & A pic)
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Here is a link to our approved B & A pics: https://www.facebook.com/groups/799376883783979/
If you do the follow-up call and they still are not ready, maintain the relationship to let them know you will be there when they are ready. Here are some ways to do that:
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Go into “Friend” mode
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Add them to your newsletter
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Add them to a pre-client contact group in your contacts
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Confirm you are facebook friends
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Confirm they are on your Client community FB page
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Add them to your hotlist & touch them weekly through their fb page & in messenger
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Keep them updated on your journey
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Send value (recipes, invites to zooms, etc)