Date/Time
Date(s) - January 7, 2024 - July 31, 2024
8:00 am - 9:00 pm
Categories No Categories
Client Support Team Hours of Operation
Designed to assist our OPTAVIA Clients and Coaches with their questions and concerns related to ordering, Program Plans, Products, or other OPTAVIA Client-related questions, our Client Support Team can be reached at 1.888.OPTAVIA (1.888.678.2842) or via text at 1.206.828.1605. Beginning 1/7/2024, OPTAVIA will update it’s Client Support phone line hours to the following below. These new hours will include availability for both phone and SMS support:
Client Support Team Hours MONDAY-FRIDAY
• Phone – 8:00 AM EST – 9:00 PM EST / 5:00 AM PST – 6:00 PM PST
• SMS – 8:00 AM EST – 11 PM EST / 5:00 AM PST – 8 PM PST
• Phone option not available from 9:00 PM EST – 11:00 PM EST
SATURDAY:
• Phone: 9:00 AM EST – 6:00 PM EST / 6:00 AM PST – 3:00 PM PST
• SMS: 9:00 AM EST – 6:00 PM EST / 6:00 AM PST – 3:00 PM PST
SUNDAY (Phone option not available):
• SMS Only: 9:00 AM EST – 6:00 PM EST / 6:00 AM PST – 3:00 PM PST
End of month phones will be 8am-12am on weekdays and 9am-12am if it falls on the weekend